Privacy Policy
Last updated: October 20, 2026
This Privacy Policy explains how Cube World USA (“Cube World USA”, “we”, “us”) collects, uses and shares information when you visit cubeworldusa.com, request a quote, create an account or contact us. We sell new, refurbished and pre-owned office furniture and provide delivery, installation, relocation and liquidation services. By using this website you agree to the practices described here.
Information we collect
Information you give us. When you request a quote or place an order through our checkout, create an account, fill out a contact, appointment or message form, sign up for our email list or use our live chat, we receive what you provide, such as your name, company, email address, phone number, billing and delivery addresses, the products you ask about, and delivery and installation details (for example floor, elevator or loading dock access). If an account is created for you at checkout, we store your name, email address and a password (stored in encrypted form).
Payment information. Our checkout submits a quote request. It does not collect payment card numbers. Payment is arranged separately after we send you a quote or invoice.
Information collected automatically. Like most websites, we and our service providers collect technical information such as your IP address, browser and device type, the pages you view, the website that referred you, and the date and time of your visit. We collect this using cookies and similar technologies.
How we use information
- To respond to your questions, prepare quotes and invoices, and arrange delivery, installation and other services.
- To create and manage your account and keep a record of your quotes and orders.
- To send you service messages about your request and, if you opted in, marketing emails. You can unsubscribe at any time using the link in any marketing email.
- To understand how the website is used and to improve it.
- To measure the results of our advertising, for example whether a visit from a Google ad led to a quote request.
- To protect the website and our customers from fraud and abuse, and to comply with the law.
Cookies and services we use
We use cookies and services from other companies that help us run the website. They may collect information about your use of the website under their own privacy policies.
- Google Analytics to understand website traffic and usage.
- Google Ads to measure advertising results. If you reach our website from one of our ads, Google may set a cookie so it can tell that a visit led to a quote request. We may also use Google Analytics audiences to show our ads to people who have visited our website (remarketing). You can opt out of personalized ads at adssettings.google.com.
- Mailchimp to send our email newsletters.
- Tawk.to to provide live chat.
- Google and Trustindex to display customer reviews on our website.
- GTranslate to translate website pages.
- Cloudflare and our hosting provider to deliver the website and keep it secure.
To learn how Google uses data from sites that use its services, see policies.google.com/technologies/partner-sites. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on and manage ad personalization at adssettings.google.com. You can also block or delete cookies in your browser settings, although parts of the website may not work as expected without them.
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- with service providers that work for us, such as website hosting, email delivery, analytics, advertising measurement and chat providers;
- with carriers, delivery and installation partners so that we can deliver and install your order;
- when required by law, or to protect our rights, customers or the public; and
- if our business is sold or reorganized, in which case information may transfer to the new owner.
How long we keep information
We keep information for as long as we need it for the purposes described above, for example to support a quote or order, meet tax and accounting obligations, and resolve disputes, and then delete it or remove identifying details.
Security
We use measures such as encrypted connections (HTTPS), password protection and access controls to protect information. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you can unsubscribe from marketing emails at any time. Residents of California and some other states may have additional privacy rights. To make a request, contact us using the details below. We may need to verify your identity before we act on it.
Children
Our website and services are for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last changed. If we make significant changes, we will post the updated policy on this page.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact Cube World USA at [email protected] or call 888-CUBE-US-1 (888-282-3871).